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Reviews

Based on 756 reviews
81%
(612)
15%
(116)
2%
(17)
1%
(7)
0%
(3)
Performance: EXCELLENT
Value of money score: WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Speed
Satisfied customer

I really enjoy riding my bike. Very exciting and joyful.

Performance: EXCELLENT
Value of money score: SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Speed other e-bikes are much more faster
E-bike experience

This is my very first e-bike. I love the design and reliability

Performance: NORMAL
Value of money score: WORTH
Recommendation score: DEPENDS ON SITUATION
Improvements: Speed and power distance

Very good ebike

M
Shipping Protection
Michael Seegraves
Performance: NORMAL
Value of money score: WORTH
Recommendation score: HIGHLY RECOMMEND
Tsyr002

Easy to build. Rides great.. one of the clips on our battery came broke!

Performance: EXCELLENT
Value of money score: SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Front break assembly touching the brake disk
Senior fun

It’s been a while I was thinking a get a ebile but good one always expensive when I cross the TST on Facebook first I didn’t believe it the price and second I thought if buy am I gonna get delivered , once I send a money back than and I got scammed , eventually bike has everything I wanted and I have a shot , yesterday I ride 12 miles I cross the Dumbarton bridge on Bay Area it was **** of a fun for me 😂 it’s good and strong e-bike whatever the reason you chose well worth it .

Performance: EXCELLENT
Value of money score: SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Put on website that rear seat and pegs aren’t included on the new model.
Super fun

I received the two R002’s and put them together in about 15 minutes each. I had to contact customer service about a small problem and they were very helpful. They solved my concern immediately. We are in our 60’s and really enjoy riding theses bikes. They are well built smooth riding and fast. Thank you to customer service for fast response and solving issues.

Great value

very easy to put together and quality ride

Performance: EXCELLENT
Value of money score: SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Speed
The bike

Very comfortable and rides smooth

Performance: EXCELLENT
Value of money score: SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Better install instructions, add the derailer guard in factory, include a horn
Great bike for the money

I have only had the bike a week and am really enjoying it.
I am about 6ft and I am able to legit get 30 miles on a charge.
Updating my settings on the bike I am able to get up to 31 mph down hill which I was not expecting.
I can easily hit 27-28 on this bike.
The battery is a little confusing, I will show yellow bar on the battery but the bike power meter shows dead. This may be a safety feature to prevent a complete battery drain.
I added side mirrors and a horn, this bike should come with a horn at least.
I wish the derailer guard was attached in factory as I am unable to get it on myself.
Over all I am happy with the quality of the bike for the amount I spent.
I do wish the throttle was less "all or nothing" and it was the handle and not a little switch, but overall great bike.

Performance: NORMAL
Value of money score: WORTH, SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Possibly a higher seat for less stress on the knees when pedaling. The seated profile is a bit too low for pedaling distance.
Cost to quality is great

The cost is competitive to other e-bikes of its caliber on the market. I got a great opening price under 1k. It’s been a great experience with the R002 so far. Very well made. Lots of power and super cool looking. It’s my first E-bike so I’m learning how to manage the battery power as I ride 56 miles round trip a few days per week to my studio. It says it can go up to 65 miles, but it cannot without charging it again. Closer to 40 miles on a single charge, unless there’s a tip I am not aware of yet. One of the better bikes I have seen on the market so far and I get lots of compliments on it.

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Product Protection
daniel huff
Performance: EXCELLENT
Value of money score: WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Sound
Amazing

This bike is great it has speed, on top of the perfect it you have kids. And it’s last a lot longer then expected

Performance: EXCELLENT
Value of money score: SUPER WORTH
Recommendation score: DEPENDS ON SITUATION
Improvements: Higher top speed
Great bike

Have had bike for a week, put 60 miles on it. Everything handles great, good power. My first e bike so I have no comparison, but I'm happy so far with my purchase. Company was great at getting me the bike quickly, showed up all fine.

Performance: NORMAL
Value of money score: SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: The seat could be a little thicker with the padding but other than that it's a solid bike especially for the price.

What an awesome bike to zoom around town on, I live in a rural area with a fair amount of hills and this thing conquers them no problem, the wife and I are both very satisfied with the bikes and can't wait to take them camping these things are a game changer.

Performance: NORMAL
Value of money score: WORTH
Recommendation score: DEPENDS ON SITUATION
Improvements: Bluetooth connectivity

Nice

Performance: NORMAL
Value of money score: WORTH
Recommendation score: DEPENDS ON SITUATION
Improvements: Lighten the bike have a great tail light that turns on with the head light
Just because

Heavy cargo bike goes fast

Performance: EXCELLENT
Value of money score: SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Let customers know if your on holiday so no misunderstanding on response to emails.
Extremely Satisfied

Purchased a TST Ebike for my son. After just a week the bike had an issue. The bike lost all power and would not turn on. I immediately reached out to the service department for assistance. I got a fast response from service on how to troubleshoot the issue. Only issue was everything we tried didn't work .Then for about 2-3 days I lost all communication with them. I felt they had given up. However, I finally received a email response from Maggie one of the Sales people. She Explained to me they had received my emails but the service department was closed for a holiday or something but not to worry she would help. Maggie jumped right in to assist me troubleshoot the issue. We tried a few things that didnt work but she explained not to worry the bike would be fixed or replaced since it was a new purchase and I had the warranty. Later after just a few more attempts to resolve the issue and some research. The company mailed out a part with instructions on how to replace it. I was reassured if this didn't work the EBike would be replaced. I was so excited that after the new part was installed the bike works like new again. I have full confidence in the purchase and support. Especially thanks to Maggie who is an amazing salesperson who went above and beyond her duties to ensure i was taken Care of.

Performance: NORMAL
Value of money score: WORTH
Recommendation score: DEPENDS ON SITUATION
Improvements: Already discussed in my review.
Nice ride…

The bike is very solidly built. It was relatively easy to follow the assembly instructions in the manual. My biggest complaint about assembly is due to the derailer protection bracket. Why is it not installed from the factory? I do think that another 3 gears for a total of 10 would be helpful. It’s a little difficult to pedal at 30 mph.

Performance: NORMAL
Value of money score: WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: There is BlueTooth features on the speedometer!
Great Bike

Came quick, everything was expected

Performance: NORMAL
Value of money score: SUPER WORTH
Recommendation score: DEPENDS ON SITUATION
Improvements: Seat install, foot pegs, horn, phone and drink holders
Mostly good

Everything seems good except the seat installation, bolt locations and hardware

TST® R002 20'' 1500W Full Suspension Moped-style Electric Bike

Performance: NORMAL
Value of money score: WORTH
Recommendation score: DEPENDS ON SITUATION
Improvements: All was good. Very happy with the bike!
Just received my bike

It was easy to assemble and have only ridden it once. My wife and I went for a quick ride in the neighborhood. We tested it in a steep hill, with a couple strokes of the pedals brought us easily up the hill. Looking forward to really putting it to the test.

Performance: EXCELLENT
Value of money score: SUPER WORTH
Recommendation score: HIGHLY RECOMMEND
Improvements: Possible early set up and instructions. The manual and video don’t follow the same instructions.
So far amazing

The range is a little lighter than expected but I am riding pretty high speed to and from work up the SoCal coast.

Performance: NORMAL
Value of money score: WORTH
Recommendation score: DEPENDS ON SITUATION

48V/15A TST E-Bike Battery

Performance: EXCELLENT
Value of money score: WORTH
Recommendation score: DEPENDS ON SITUATION
Improvements: Providing the appropriate support when needed. It’s been 16 months and I have the front light rigged for use.
Replacement kickstand

Kickstand somehow fell off. Tat sent a special link which worked well. I still haven’t been able to get the right screws for my front light.

K
Shipping Protection
Kristi Princell
Performance: NORMAL
Value of money score: WORTH
Recommendation score: HIGHLY RECOMMEND

Shipping Protection